PanicALERT – Wireless Staff Duress & Mobile Panic Alert System

PanicALERT by SecurTRAK is an enterprise-grade wireless panic and staff duress alerting system designed for hospitals, corrections facilities, government buildings, universities, and large campus environments. When a staff member presses their mobile duress button, PanicALERT instantly transmits their identity, photograph, and precise indoor/outdoor location to security — enabling the fastest, most effective emergency response available.

The Growing Threat: Workplace Violence in Healthcare & Corrections

Healthcare workers face an epidemic of workplace violence. According to OSHA, hospital workers are five times more likely to suffer workplace violence injuries than workers in other industries. Correctional officers face even higher rates. A reliable staff duress system is no longer optional — it is essential for staff retention, regulatory compliance, and duty of care.

How PanicALERT Works

Staff wear a lightweight active RFID badge with an integrated wireless panic button. A single press triggers an immediate alert with the staff member’s name, photo, and precise real-time locating coordinates displayed on AutoCAD floor plans in a web browser. The system uses RF triangulation to pinpoint location with 5-meter accuracy indoors and line-of-sight/quadrant accuracy outdoors — across the entire campus.

SecurTRAK combines three complementary technologies on a single hardwired infrastructure: Active RFID at 433 MHz provides blanket indoor/outdoor coverage with 5-meter (room-level) accuracy and cannot be covered up or blocked — the always-on reliability backstop that keeps tags from ever being lost to the system. Diffused Infrared (IR) locates tags to a specific bed in a multi-bed room or to room-specific accuracy (because IR does not penetrate walls), with the 433 MHz layer maintaining tracking if IR is momentarily blocked under a blanket or covering. Low-Frequency (LF) Exciters create a field-adjustable 2-to-12-foot electromagnetic bubble for instant choke-point detection at doorways, elevators, and boundaries. No Wi-Fi or BLE system can match this combination of blanket coverage, bed-level precision, and reliability.

Key Capabilities

• Mobile Duress: Works anywhere on campus — inside buildings, parking garages, walkways, and outdoor areas. No Wi-Fi or BLE dead zones
• Instant Identification: Security sees WHO pressed the button, WHERE they are, and their PHOTO within seconds
• Proactive CCTV: Automatically activates the nearest security camera and follows the moving tag during an alert condition — giving dispatch real-time visual tracking
• Muster Station: Emergency assembly tracking — verify all staff are accounted for during evacuations or lockdowns
• Paging & Notification: Alerts dispatched to on-patrol security via radio, smartphone, pager, email, and SMS simultaneously
• Movement Tracking: Continuously updates the staff member’s location during the duress event so responders can track movement in real time
• Elevator & Door Integration: Integrates with elevator and access control systems to lock doors and/or hold elevator cabs to confine threats
• Bluetooth Backup: If staff move beyond RFID infrastructure range, the badge connects via Bluetooth to their cell phone to maintain the alert

Why PanicALERT is the Best Staff Duress System

• Hardwired RTLS infrastructure — cannot be jammed, hacked, or disabled by power outages unlike Wi-Fi or BLE-dependent systems
• 99.8% uptime since 2002 in VA medical centers — proven reliability when lives are on the line
• Indoor + outdoor coverage across entire campuses including parking garages and outlier buildings — no dead zones
• Customizable for HR compliance, workforce agreements, and labor regulations
• Creates a complete investigative trail of every duress event for review and legal documentation
• Staff confidence improves retention: employees and their families know they work in a safety-conscious facility

PanicALERT for Corrections & Government Facilities

PanicALERT is deployed at corrections facilities, mental health institutions, and federal buildings where staff duress and mobile duress are critical safety requirements. Our system meets the stringent security standards required by the VA, Department of Justice, and state correctional agencies.

Integration with SecurTRAK Platform

PanicALERT operates on the same infrastructure as PatienTRAK (patient tracking) and AsseTRAK (asset tracking). One hardwired infrastructure serves all three applications. View everything on the unified SecurTRAK Software Platform.

CVE Certified Service-Disabled Veteran-Owned Small Business
M.G.M. Computer System, Inc. (dba MGM Solutions)
SAM UEI#: MJWBAKSGRK81 • CAGE Code: 1S3X7
Deployed within the VA since 2002 • 99.8% Uptime
VA TRM and ERA Certified • Staff holds highest level of VA BI clearance

See SecurTRAK in Action

PanicALERT: Wireless Staff Duress & Panic Alerting