MGM Solutions - Technology for Safer, Smarter Organizations

For Life-Safety RTLS, the Badge Needs a Heartbeat

In life-safety, the most dangerous moment is the one no one is watching. A door alarm tells you when a tagged patient reaches an exit. It tells you nothing in the minutes before, when a patient is slipping toward a stairwell, when a band has been quietly worked loose, or when a staff member’s duress button has gone dead in a pocket. For true life-safety, a badge cannot be silent between events. It needs a heartbeat.

A door alarm is deaf between the exits

Passive, door-only wander systems were built around a single question: did a tagged band cross this threshold? That leaves long stretches of silence. If a band is removed, tampered with, or simply fails, a door-only system may not know until the next bed check, and a bed check is only as current as the last time someone walked the hall. For an at-risk patient, or for a nurse who just pressed for help, “we will find out at the next round” is not a safety plan.

The heartbeat: what a life-safety badge should do every few seconds

A heartbeat is a continuous, two-way check-in between the badge and the system. On the SecurTRAK platform, each tag checks in roughly every 10 seconds while the wearer is moving and every 60 seconds at rest, so the system always knows the badge is present, working, and where it is. That cadence is what makes the following possible:

The heartbeat matters just as much for staff duress

A duress badge that only speaks when the button is pressed is a badge you cannot trust, because you never know whether it is working until the moment you need it, which is the worst possible moment to find out. A badge with a heartbeat is verified continuously. When a staff member does press for help, the system already knows the badge is live and can broadcast the alert with the person’s location, indoors or out to the parking lot, so responders move toward them instead of searching for them.

How we deliver the heartbeat: one badge, indoors and outdoors

SecurTRAK is built by MGM Solutions, a SBA-verified Service-Disabled Veteran-Owned Small Business that has supported the U.S. Department of Veterans Affairs since 2002. Our badges use three technologies working together: 433 MHz active RFID for continuous indoor and outdoor reach, diffused infrared for certain room-level location, and low-frequency exciters for precise chokepoint detection. That combination is what lets a single badge keep its heartbeat from a patient room to the far edge of the campus, on one infrastructure, for both elopement prevention and staff duress.

Built to last, not to be thrown away

A heartbeat only helps if the badge stays in service. Our tags are reusable, with field-replaceable batteries rated for a minimum of two years, so a facility is not discarding and repurchasing bands every couple of years. Over the life of a system, reusable badges and a single indoor-and-outdoor infrastructure are what keep the lifetime cost of ownership down, while keeping every patient and every staff member continuously supervised.

See whether a heartbeat fits your facility

If you are evaluating patient elopement prevention, staff duress, infant protection, or co-location alerting, the first question to ask any vendor is simple: does the badge have a heartbeat, or does it only speak at the door? We are glad to walk through it for your campus with no obligation. Request a consultation, or compare approaches on our patient elopement and staff duress pages.